At CAO, we are always looking to expand our admin team. Successful candidates will be responsible for providing exceptional customer service at all times to patients and staff.

Essential Criteria:

• Previous experience as a receptionist in an allied health or medical practice

• Knowledge of Medicare and private health fund billing

• Excellent computer skills (e.g., use of practice management software, word processing software, G-suite email)

Desirable Criteria:

• Previous experience with Halaxy practice management software

• Knowledge of NDIS billing

Required Personal Competencies:

• Ensuring all staff requests are met within a timely manner

• Assisting patients with appointment scheduling/diary management

• Processing payments and patient Medicare rebates

• Handling phone and email enquiries

• Providing a high standard of customer service to all patients and staff

Personal Attributes:

• Excellent communication and customer service skills

• Ability to work effectively in a team

• Display professional and ethical behaviour

• High level of organisational skills

• Display attention to detail
  A warm and caring approach to patients

At CAO, we provide facilities and services to psychologists passionate about the treatment of OCD and related disorders.

What We Offer:

• An opportunity to develop expertise and a “niche” in the treatment of anxiety, OCD and related disorders

• Full administrative support including client bookings, phone calls, management of your waiting list, billing and processing rebates

• Electronic file management system

• Marketing via our website and to referrers

• A strong existing reputation with referrers which ensures a regular flow of new clients

• A warm, professional and friendly environment

• Peer supervision opportunities with experienced psychologists

• Professional development opportunities

If you are seeking a clinic to support you in providing high-quality services to your clients, get in touch with Cassie and Jacinda via info@caogoldcoast.com to discuss your needs.