At CAO, we are always looking to expand our admin team. Successful candidates will be responsible for providing exceptional customer service at all times to patients and staff.

Essential Criteria:

• Previous experience as a receptionist in an allied health or medical practice

• Knowledge of Medicare and private health fund billing

• Excellent computer skills (e.g., use of practice management software, word processing software, G-suite email)

Desirable Criteria:

• Previous experience with Halaxy practice management software

• Knowledge of NDIS billing

Required Personal Competencies:

• Ensuring all staff requests are met within a timely manner

• Assisting patients with appointment scheduling/diary management

• Processing payments and patient Medicare rebates

• Handling phone and email enquiries

• Providing a high standard of customer service to all patients and staff

Personal Attributes:

• Excellent communication and customer service skills

• Ability to work effectively in a team

• Display professional and ethical behaviour

• High level of organisational skills

• Display attention to detail
  A warm and caring approach to patients

Our Gold Coast and Adelaide clinics aim to work with like-minded psychologists who have a special interest in treating anxiety and obsessive-compulsive and related disorders (OCRDs). We are passionate about working with colleagues who also work from a neurodiversity affirming lens.

The services we offer to clients include:

• Psychological therapy for clients with anxiety disorders, OCD, BDD, skin picking & hair pulling, tics and Tourette's

• Neurodiversity affirming Autism and ADHD assessments

• Cosmetic surgery readiness assessments

We provide facilities and services to psychologists, to support them in providing the highest level of care to their clients.

What We Offer:

Our services to psychologists include:

• Regular supervision (including monthly individual supervision and monthly group supervision with our Gold Coast psychologists) on evidence-informed treatments for anxiety, OCD and related concerns

• For clinical registrars: option to have primary registrar supervision provided

• An opportunity to develop a “niche” in the treatment of anxiety and OCRDs

• Full administrative support including client bookings, phone calls, management of your waiting list, billing and processing rebates

• Electronic file management system (Halaxy)

• Marketing via our website and to referrers

• A strong existing reputation with referrers which ensures a regular flow of new clients

• Complete flexibility with hours and days (no KPIs)

• Complete choice and flexibility about your caseload, including client age and clinical presentations

• Regular professional development opportunities

Our Culture:

• A warm, professional and friendly working environment

• A working environment that strives to be affirming and inclusive of clients and colleagues who are neurodivergent, LGBTQI+, disabled, and/or from culturally diverse backgrounds.

• A focus and passion for evidence-based, client-centred treatments and high-quality client care.

Essential Criteria:

We look forward to working with like-minded professionals to build on our existing culture. This should include:

• Passion and special interest in treating anxiety disorders and OCRDs

• Skilled in evidence based approaches including exposure with response prevention (ERP)

• Passion for neurodiversity affirming client care, or willingness to learn and adapt to this framework

• Full registration with AHPRA

• Professional Indemnity Insurance

• Eligibility for a Medicare Provider Number

• Your own ABN

How to Connect:

If you are passionate about the treatment of anxiety, OCD and related disorders, please get in touch with us via email (info@caoadelaide.com).

If you are seeking a clinic to support you in providing high-quality services to your clients, get in touch with Cassie and Jacinda via info@caogoldcoast.com to discuss your needs.